Dear Valued Client,
In these unprecedented times, we wanted to reach out to let you know what we are doing to support our team, our clients, and our community to get through the uncertainties we all face.
In accordance with our Business Continuity Plan, we have already taken measures to ensure that we are able to provide the same level of service with as little impact as possible to our clients and employees.
Being healthy and safe
Our priority is to make sure we’re focused on the health, well being and safety of our team and our clients. We’ve also deferred any non-essential travel for the foreseeable future.
Ways we can support you
Most of the data and communications are stored in the cloud and currently all of our staff are set up with the appropriate technological infrastructure to work from home.
The Australian Government’s position and the advice of health organisations is that most infectious diseases can be controlled with improved social distancing, therefore we have implemented the following measures:
- Encouraging working from home arrangements (as implemented above)
- Encouraging meetings via teleconference or via Zoom (inclusive of both Staff and Client meetings).
- Ensuring all staff are aware of how to protect themselves and others as per the guidelines listed on the Australian Government Department of Health’s website.
Our lines of communication will remain open and we will continue to operate during business hours.
In the event of any lock down or isolation measures being enforced by the government, we believe A.T Partners will be well-equipped to continue assisting our clients with little to no disruption.
We do note that some services such as registered post mail or face-to-face meetings may be impacted by Government regulations.
Advising clients in troubled times
The Australian Taxation Office (ATO) has introduced various stimulus packages to support the Australian Businesses, during this crisis. We will be actively reviewing client eligibility against their criteria. Below is the government issued fact sheet about cash flow assistance for businesses.
https://treasury.gov.au/sites/default/files/2020-03/Fact_sheet-Assistance_for_businesses.pdf
The Australian Taxation Office (ATO) will implement a series of administrative measures to assist Australians experiencing financial difficulty as a result of the COVID-19 outbreak. More information can be find in below ATO web link.
https://www.ato.gov.au/Media-centre/Media-releases/Support-measures-to-assist-those-affected-by-COVID-19/
We hope this advice provides you with clarity on our continued professional services and we will continue to monitor this situation and keep our clients updated accordingly.
Should you have any questions or concerns, do not hesitate to contact me directly, or alternatively you may wish to contact our office.
Stay safe everyone!
Thanks
Kind Regards,
Tharanga Pathiranage CTA
